There are people who strangely have the uncanny knack for being ignorant believe it or not. Yes I am being facetious. I have been taking a beating the likes of a George Foreman against Ali. Where he was quoted by CBS news as having been ‘mugged in the jungle’. He said he was in the wrong place at the wrong time going up against Ali (jokingly) as he got his but whooped.
Well if he was mugged I was hoodwinked, bamboozled, led astray and then kidnapped, to be beat over and over with the ignorant stick.
I have to wonder why people just cannot get certain things through their head and then why others even put voice to said needs. For example, we post signs on the door at eye level maybe once a quarter or during national holidays that we will be closed and they are up for about a week. Then we put the same signs up in the locker rooms at the front desk, on a sign going into the locker rooms, and send out an email. Overkill right? Apparently not!
We get several members who automatically delete these emails, walk past the signs, and ignore us reminding them verbally we will be closed the following day(s) and until they come in at 3:50p on the day in question and I say we are closing in 10 minutes and they get ANGRY. I mean turn red in the face, raise their voice, and sometimes toss their bag on the desk upset. All to ask me why they were not told the fitness center would be closing early or that day and closed for holiday at which point I try to calm them and explain that an email went out (at which point they cut me off before I can finish…they always do with some excuse) and then I point to all the signs that have been up for a week up to 10 days (which we always do). Obviously this does not help with their anger and they always try to ask if they can stay while I clean and I say I am nearly done and will be walking out right at 4pm sharp as I have been anticipating my vacation as much as they have been or should be too.
Well there was no shortage of this when it came to our center CLOSING for good either. All week people kept coming to us saying I heard a rumor the center was closing…I laughed, like literally laughed in their faces and had to play it off for the first few people. I said it’s not a rumor it’s FACT the email went out on ____ at ____. And they stood there waiting for me to laugh again. When I didn’t they were upset. They wanted to know who they could contact and we did not have an answer because the people they assumed it was were actually the ones on their side. Furthermore, I had no idea people would be so nonchalant and delete an email about a WHOLE CAMPUS UPDATE. But they did. Some deleted it, some ignored it, and some swear they never got it period to which I would forward it to them instead of repeating my like a broken record because these people were killing my voice and my time management with tasks I had to get done. All week we answered the same questions from everyone…the same ones that were answered in the email UGH.
Then as if the week wasn’t hard enough people starting asking about buying the equipment and we had to keep telling them that their company owned it and had other plans for it.
Many people were concerned for the staff member’s well being and our jobs which was sweet. We all still have our jobs and are moving to the other campus we kept telling them since this was not in the email. However, one person who should have known better due to her position and involvement in the closing of the facility came to me (as she is showing a potential leaser around) and this was the conversation:
Facility Female: SO this is it?
FF: The last week huh?
Me: Yes, last day Friday (how many ways you going to say this lady) She awkwardly is standing looking at me now
FF: SO where will you guys be going?
Me: We will be going over to the other campus (which I named directly)
FF: Oh i didn’t know that location was ready?
Me: (confused) It’s the other fitness center that’s been there for almost 2 years (surely she can’t be talking about the NEW one her agency is building as I just said on the other campus…yes she knows I know about both but that we can’t talk about this in front of her client)
FF: I just didn’t realize that one was ready yet!?!
Me: Yep, well have a good day (WTH is this lady talking about she’s senile that’s got to be it. That site has been there for 2 years in October and if you couldn’t talk about that part in front of your client you shouldn’t have said ANYTHING at all about it if she wasn’t suppose to know about our other campus which I doubt was the case since it’s public knowledge, LOL).
Each time that lady comes in she seriously makes me want to push her right back out the door though. She always comes in and gives people tours of the facility since she first started there and I’m like please let us as you never give accurate information. You get the hours wrong (which are on the sign outside the door), our names wrong (which are on the HUGE bulletin board by the front door), and the fact that everything is free except massage and personal training, telling them they have to pay for fitness classes and that’s not true, and so on. She makes me want to scream. I just want to knock some sense into her.
Then there is the ignorance that I’m enveloped in my personal life. Is seems to come through taking me out at the shins like coffee table corners when you are half sleep. I just cannot seem to get a handle on how one seems to walk through life not understanding that you are afforded every opportunity and you are wasting it. Some people are so ungrateful and refuse to be responsible and live up to their potential. They would rather make excuses and later dwell on how it could or should have been when others would kill/ or have killed to be in their position.
Though I could analyze these things a million times over, today I just cannot take my brain there another minute.
I’ve taken the pro-active approach and beat my head on the wall, before I even see the ignorant stick…lol
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Yea I may have to start that too, At least then I will see it coming! LMBO
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It can be mind blowing. But I’ve been guilty of not reading emails, of putting them aside for later reading only to lose them in the inbox. Enjoy the ‘new’ location. Did you say you already know where it’s at?
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lol I do. We have actually run both locations simultaneously for nearly 2 years and my site has been open for almost 8. They are just going to close mine and move us all over to that one now.
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